Workpay icon
Back to Blogs

Global Payment and Compliance

The Benefits of Mobile Wallets in African Economies

The benefits of mobile wallets in the African economy with case studies from multiple African nations to show the deep consequences.......

Konstantin Rabin
January 9, 2024
6
min read
By
|
January 9, 2024
8 min read
PAGE OUTLINE
SHARE ON SOCIAL
In need of a
HR and Payroll Software?
Sign up for free

The Benefits of Mobile Wallets in African Economies

Game-changer mobile wallets have changed how Africans deal with money through their phones. With the increasing availability of smartphones and mobile networks, mobile wallets promote inclusion in financial services, and economic development, while addressing some challenges that arise under traditional banking systems. 

Here, we will discuss various benefits of mobile wallets in the African economy with case studies from multiple African nations to show the deep consequences that this technological development has brought.

Financial Inclusion

Mobile wallets have proved to be one of the most pivotal incentives of economic activities for Africans whereby they increase accessibility to formalized monetary systems. In the past, many people in Africa had difficulties opening and utilizing standard bank accounts because their country homes were far away from banks, they lacked proper identification documents, or bank account maintenance required a lot of money. These problems can be addressed by using mobile wallets which come at lower costs and are easily accessible.

For instance, Kenya with M-pesa mobile money service which is just as revolutionary. Users can make payments, send money, and access credit, all on a handset phone which does not have one physical bank account. Surprisingly, over 82% of Kenyan adults use mobile money making it the world's success story on financial inclusion. 

Such possibilities increased interest in being involved in financial markets via trading. Today there are many Kenyan brokers with great mobile wallet transactions as well as Kenyans who love using such platforms for additional income. Millions of Kenyans have thus been able to participate in the formal financial sector leading to increased economic growth and reduced income inequality.

Remittances

Remittances from the African diaspora are very important for many of the economies of African countries. Indeed, mobile wallets have made remittance transfers easier, safer and economically prudent. For instance, in Nigeria, many people rely on remittances from their foreign-based relatives. Flutterwave and Paga are mobile wallet service providers which provide money transfer facilities across borders making it possible to access the funds within a very short period.

This technology has decreased the cost of sending home allowances and at the same time, expanded the amount of cash brought by Africans into their economies. For instance, according to a report by the World Bank, any 5% cut in sending remittance costs can be converted into an extra US$ 16 billion. This is being facilitated by mobile wallets that are reducing costs thereby helping ordinary people as well as the economy at large.

Economic Growth

Mobile wallets present a possibility of fueling economic growth through simplification of financial operations particularly in the informal sector. For example, in the case of South Africa, an M-Pesa type of mobile wallet service made it possible for SMEs and SM enterprises to receive digital payments. Sales, credit and expansion opportunities have greatly been facilitated by this because the company has found more capital for its projects.

Mobile wallet also helps reduce operational costs associated with cash and security problems that accompany such currency usage. For instance, in Ethiopia which is mainly a cash-based economy, mobile wallet services such as Amole assist businessmen to transfer payment in an efficient way and this contributes to the general good in both economic development and modernization.

Government Initiatives and Social Welfare

The use of mobile wallets for the provision of public goods and social safety nets is gradually being realized by African governments. Mobile wallets are used for the distribution of government grants, subsidies, and relief funds directly to the beneficiaries. This method reduces losses and facilitates quick delivery of resources to beneficiaries.

One such case is SASSA, a South African agency that administers social security programs and leverages mobile wallets to distribute social grants to over 17 million beneficiaries nationwide. In this way, the government cuts down on expenses for unnecessary administration, fraud and losses, and therefore the weak people get their support when required.

Financial Literacy and Education

The mobile wallet is typically easy to use with some educational resources that raise the level of financial literacy. These platforms make people develop interests and comfort for digital financial products and thoughts, which are important competencies in today's life.

Mobile wallet platform Tigo Pesa has been actively involved in financial education in Tanzania whereby it has provided materials and workshops to users on how they can take care of their money. This equips them with a clear picture on savings, investments and budgeting thereby improving their personal finance.

Improved Security and Transparency

Mobile wallets ensure improved security as compared to when carrying cash. For instance, users enjoy more security when using features like PIN codes, biometrics authentication as well as transactional notifications to avoid money loss through theft and fraud.

For example, the implementation of e-zwich mobile wallet in Ghana has offered a safe means for receiving government payment which has reduced corruption within the country. E-Zwich has brought in transparency in releasing government funds by dispersing them directly via the accounts and thus, minimizing chances of pilferage.

Access to Credit and Savings

Individuals in rural areas have limited options for accessing financial services, but now it is made easier using mobile wallets. The Nigerian mobile banking service, called Quickteller, enables people to save money as well as acquire credits through their cell phones. These services act as a lifeline for people who live in rural areas where there is a limited number of Banks and ATMs.

Additionally, mobile wallets generate information that can be used to assess creditworthiness and thus provide many people with an opportunity to obtain credit and create their financial records. It is important, particularly in a way for small businesses and entrepreneurs who are targeting to extend their activities.

Wrap-up: Mobile Wallets' Impact on Africa

Evidently, in Africa, mobile wallets prove an effective tool for the promotion of financial inclusion, stimulation of economic growth and improvement of governance. It is clear that these digital financial platforms have revolutionized the way many people and enterprises manage financial transactions in Africa.

Mobile phone networks have been developing across the continent and people are increasingly buying their own smartphones. This means that the potential of mobile wallets to transform financial operations in Africa is very high.  

All governments, corporations and financial institutions should take part in these technologies and ensure that the benefits reach all corners of the society thus stimulating economics and reducing poverty all over Africa. The growth of mobile wallets is not just an economic innovation but also a source of hope that Africa’s financial system will become better and more inclusive.

Konstantin Rabin
Linkedin icon

SHARE ON SOCIAL
In need of a
HR and Payroll Software?
Sign up for free
In need of a HR and Payroll software?

Sign up for FREE✨!!
Workpay Newsletter image
Great Insights, Delivered Weekly

Subscribe to get the latest articles, information, and advice to help you better run your small business. Delivered weekly, for free.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.