Remote employees in Kenya are becoming the most productive members of the workforce especially with the outbreak of COVID-19 around the world. Businesses have been forced to close down, even more, come up with new ways of running operations in this crisis. As a result, the Kenyan government has advised companies to allow their employees to work remotely and observe social distancing in an effort to stop the spread of this virus.
Many businesses in Kenya have already adhered to this work-from-home directive. The only challenge is how to manage employees working remotely. Here are 5 effective ways to manage remote employees in Kenya.
Effective Ways to Manage Remote Employees in Kenya
- Set clear roles and expectations
To successfully manage remote employees in Kenya, set clear roles and expectations for each employee in the company. This can be achieved through setting Key Performance Indicators (KPIs) and Objective and Key Results (OKRs). Employers can identify and provide what an employee needs to deliver the expected results. This ensures every employee is doing what is expected to keep the company operational.
Constant communication is essential in any organization. With employees working from home, communication can be a challenge. Introducing formal communication systems that every employee can access ensures smooth and effective communication. For example, tools such as Zoom, Google meet, and Google Hangouts improves communication between employers and remote employees in Kenya. In addition, having weekly, bi-weekly, or daily stand-up meetings is a good way to catch up and monitor progress. Communication makes employees feel they are part of the company’s mission.
3. Provide Appropriate Tools
An employer is responsible for providing the necessary tools and resources to make employees’ working conditions easier. For instance, access to the internet, working tables, and chairs, as well as airtime to communicate with clients and colleagues. These tools provide a conducive working environment for employees working from home.
4. Trust the Team
Working from home is a new concept for many organizations. Therefore, there is a lot of uncertainty on the part of employers whether work is being done or if it will be completed on time. Trusting your team and giving them the flexibility to get work done makes them more productive. To ensure tasks are completed and delivered on time, an employer can set guidelines such as an instant reply to emails, answering calls on time, and replying to text messages as soon as they get them.
5. Create a connection with the team
Managing remote employees in Kenya is a challenge as employees have other things to attend to at home. As a result, finding a way to connect with employees helps. An employer can have direct and indirect conversations with employees to understand what a normal day looks like, their challenges and concerns. The aim is to show that the organization cares and supports them during this crisis. This eases the tension and anxiety among employees and they easily concentrate on their tasks.
As organizations continue to practice working from home due to the virus outbreak, it is vital for them to support their employees. This is to ensure employees remain motivated and productive during this period. Managing remote employees in Kenya is not be an easy task. However, businesses that will quickly adapt to remote working, above all, use technology will survive.
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