The majority of Kenyans cannot access quality health care services due to financial instability. The National Hospital Insurance Fund(NHIF) is the body governed by providing health insurance in Kenya. Also, it has a directive to enable all Kenyans to access quality and affordable health care services. Therefore, NHIF came up with NHIF Cover limits to […]

The National Social Security Fund is a mandatory scheme for every employed Kenyans. Its main objective is to offer all Kenyans a reliable basic financial security benefit. So, the agency is mandated with registering its members both from the informal and formal sectors. However, with the country having technological advancement over the years, you can […]

Severance pay in Kenya is the compensation or benefits issued to an employee by an employer after employment is over. There are several severance packages available. These are for example, health insurance, life insurance, disability insurance and outplacement assistance to help an employee get another job position. Is Severance pay in Kenya a must? Under […]

Filing returns using P9 forms is a must for every employee in Kenya. Many people find filing returns a long and confusing process especially if they do not know how to do it. Tax returns are done by June 30th of every year. Late filing of tax returns attracts a penalty of 5% of the […]

Paying HELB via Mpesa is a must for everyone looking to pay. Higher Education Loans Board(HELB) is a board that provides loans and scholarships to higher education students. For example, those doing undergraduate and post-graduate studies. HELB was established with the aim of recovering matured loans. Also, it helps in raising sufficient funds to meet […]

Secrets to keeping Kenyan customers delighted takes time in order to perfect and it requires deep planning and careful delivery of services. Most organizations usually focus on customer acquisition rather than customer retention. For you to retain your customers, you need to offer genuine and effective customer service. Your existing clients are among your biggest […]

Several years ago, businesses used traditional methods to track employees’ attendance which involved filling attendance forms manually. This process was cumbersome and time-consuming. Thankfully, technology has advanced and given way to online time and attendance software. Switching to an electronic time and attendance system helps you track employees’ working hours more conveniently and streamlines workforce […]

Many businesses in Kenya have adopted Mpesa as a means of payments to their employees as it is fast, secure and affordable to use. For this reason, businesses use Mpesa instead of cash or cheques when paying their casual workers. However, as much as Mpesa has eased the process of paying casual workers, it is […]